The Housekeeping Attendant is responsible for enhancing the overall Resident experience through exceptional comprehensive leadership. The impression, service, and cleanliness provided is crucial to the reputation and success of the community. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. To provide housekeeping services and upkeep of all public areas and resident apartments. This position is under the general guidance of the Housekeeping Supervisor in accordance with Community's standards, processes, procedures, practices, and philosophies.

Essential Functions:

• Participate in Start Sterling! line up every day.
• Greet the Residents, guests and employees in a friendly and courteous manner.
• Respond quickly and efficiently to all Resident requests.
• Follows operational and shift change procedures and tasks.
• Performs daily cleaning and deep cleaning of apartment residence, storage areas, and laundry areas as assigned by the Housekeeping Supervisor and in accordance to the standards and procedures of the community.
• Maintains the cleanliness, neatness, and organization of the housekeeping spaces as well as housekeeping carts, buckets and trays.
• Checks for items that are not operable and/or in need of repair and reports such items to the Housekeeping or Maintenance Supervisor.
• Replenishes all supplies and amenities in residences and common spaces as needed.
• Transports trash and recyclables to proper disposal area.
• Establishes and maintains high cleanliness and sanitation standards in all apartment's, public areas and heart of the house work areas.
• Complete cleaning schedules for move outs and prepare apartment for next resident.
• Pick up litter around property or wherever visible.
• Know and understand the Community's emergency, life safety and security procedures and requirements.
• Complete reports and any other duties as directed by the Housekeeping Supervisor.

Education:

• High School Diploma or GED, preferred.

Experience:

• Housekeeping experience, preferred.